Legal

Terms and Conditions

Last updated: June 25, 2025

These terms have been designed to be fair and transparent. Your content is yours, your privacy is protected, and our conditions are clear.

Introduction Welcome to Tintero, a multiplatform writing platform developed to create, organize and synchronize writing projects. By downloading, installing or using the Application, you agree to comply with these Terms and Conditions of Use.

1. Acceptance of Terms

Tintero can be used by people of all ages for offline functions without the need to register. However, to create an account, log in or make purchases within the application, you must be at least 16 years old or have the consent of your mother, father or legal guardian. By registering or making payments, you declare that you meet this condition. We reserve the right to modify these Terms at any time, notifying you by posting in the application.

2. Service Description

Tintero is a writing tool that allows you to create, organize, store and synchronize writing projects on multiple platforms through cloud storage. We strive to ensure a stable service, but we cannot guarantee that it will be free of interruptions or errors.

3. Registration and Account

3.1. Account Creation: To access functions such as cloud synchronization, you must create an account providing truthful data.

3.2. Responsibility: You are responsible for the security of your credentials and any activity on your account.

3.3. Suspension: We may suspend your account for breach of these Terms or fraudulent activities.

4. License of Use

We grant you a limited, non-exclusive, non-transferable and revocable license to use the Application for personal or professional writing purposes. It is prohibited to: modify, decompile or reverse engineer the Application; use the Application for illegal or unauthorized purposes; share your account with third parties without authorization; distribute unauthorized copies of the software.

5. User Content

5.1. Ownership: We want to be totally clear: the ownership of your content is and will always be yours. This will never change and is non-negotiable.

5.2. License: By uploading content, you grant us a license to store, process and synchronize said content solely to provide the Application services.

5.3. Responsibility: You are responsible for ensuring that your content complies with applicable laws and does not infringe third party rights.

6. Cloud Storage and Security

6.1. Storage: Although we use encryption and secure providers, data theft and leaks happen every day. Therefore, we strongly recommend that you do not upload sensitive or confidential content. We cannot guarantee absolute security.

6.2. Backups: We perform periodic backups, but we recommend you keep local copies.

6.3. Data Protection: The processing of your personal data complies with GDPR and is detailed in our Privacy Policy.

7. Subscriptions and Payments

7.1. Plans: The Application offers free and premium functions.

7.2. Payments: Payments are processed through secure third-party platforms.

7.3. Cancellation: You can cancel your subscription at any time. Payments are only refundable during the day following purchase, except as provided by applicable legislation.

7.4. Modifications: We reserve the right to change prices, notifying you at least 30 days in advance.

7.5. Payment Transparency: For your peace of mind, we do not store any type of payment information on our servers.

8. Intellectual Property

The design, code, logos and trademarks of the Application are the property of Tintero or its licensors. You may not use them without our written consent.

9. Limitation of Liability

The Application is provided "as is", without implied or express warranties. We will not be responsible for indirect, incidental or consequential damages, except as provided by applicable legislation.

10. Right of Withdrawal (EU Users)

If you reside in the European Union, you have the right to withdraw from the purchase of a premium subscription within 14 calendar days from contracting, in accordance with GDPR and EU consumer legislation.

11. Termination

We may suspend or terminate your access for breach of these Terms. After termination, you could lose access to your cloud content, but you will still have all your offline projects intact.

12. Applicable Law and Dispute Resolution

12.1. Applicable Law: These Terms are governed by the laws of Spain, without prejudice to the rights granted to you by the legislation of your country of residence.

12.2. Dispute Resolution: EU users can resort to the European Commission's online dispute resolution platform.

Contact Information

For questions about these terms, you can contact us through the application's help menu or by visiting our official website.

Questions about these terms?

We're here to clarify any doubts. Our goal is to be transparent and fair with you.